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8 April 2008

Consumer complaints up 60 percent overall in 2007.

Posted by Debo Hobo under: Vacations; Consumer News; Business Travel; Travel Tips-General; US-Destinations; Travel-General; International-Destinations .

complaints.jpgIt’s up, up and away for air travelers: Fares are up, late flights are up and more passengers are being bumped away from boarding gates. All these problems are making travelers grumpy, an annual survey of airline quality says.

Lost bags can make even the most level-headed traveler feel at wit’s end. American Eagle ranked last in baggage handling with 13.55 mishandled bags per 1,000 passengers. Watch the video…

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5 Comments »

Comment by Eric Go Subscribed to comments via email
2008-04-08 08:46:33

For cheaper flights, you are required to pay for water and finger foods. This is really happening to Cebu Pacific I think. grin…

 
Comment by Beth
2008-04-08 14:27:29

I’m traveling the first week of June, and will be doing a post on my blog when I get back.

 
Comment by MarketingDeviant
2008-04-08 15:03:29

Not a good sign! However, it is traveling season so hence the high price I guess. So many mishandled bags these days that I would only go to an airport that will advertise that they have 99% chance of not mishandling your bags =D.

 
Comment by cooliojones Subscribed to comments via email
2008-04-10 12:34:33

This really sucks. I have a friend that just had her bag damaged by the airline two weeks ago. The hassle of trying to replace stuff that you got long time ago - and then remembering what you had packed to begin with — is just too much. I hear the government is thinking about re-regulating airlines, what do you think about that?

 
Comment by Debo Hobo
2008-04-10 12:45:51

What’s is a real shame is that the airlines now charged to check bags and they can’t be bothered to keep track of them. Shame on them.

 
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